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Silver BTA Award 2009

The Biggest and Best

Agent Cruise Event in Europe

Terms &

Conditions

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ALL changes and / or cancellations to any part of your registration will only take effect when the Convention Secretariat has confirmed receipt of your request in writing.

Please forward any changes and / or cancellations in writing direct to the Convention Secretariat:

Name: Laura Creaby
Title: Account Executive
Company: The Network
Telephone: 0208 742 4064
Facsimile: 020 8742 8025
Email: laura.creaby@thenetwork-uk.com

PLEASE INCLUDE YOUR FULL NAME, ADDRESS, DAYTIME TELEPHONE NUMBER AND DATE OF REGISTRATION

Registration Restrictions

To register for this event you must be 18 years of age or older.

Registration Changes

Any amendments to your existing registration must be made in writing to the Convention Secretariat. Please do not submit another Registration Form.

Registration Cancellation

Registration can be transferred to another person if received and acknowledged by no later than May 30th 2010. Please forward all details in writing to the Convention Secretariat.

Please do not submit another Registration Form.

Cancellation charges will apply as follows:

For any cancellation of registration within Current date - 90 days of the Convention, the registration will be refunded less a £25 administration fee.

For any cancellation of registration within 90-0 days of the Convention, the full registration fee is non-refundable.

Breakout Training Session Changes

Any amendments made after you have submitted your registration must be made in writing to the Convention Secretariat. Please do not submit another Registration Form.

The Convention Secretariat will acknowledge receipt of all amendments/cancellations in writing via email or fax, indicating whether the amendment/cancellation has been accepted.

Accommodation Booking Policy

In order to secure your accommodation booking, your payment will be taken online via the secure Barclays EPDQ System. You will need to provide a card at check-in for items purchased during your stay. Any additional charges incurred during your stay for room service (where applicable), drinks at the bar, telephone calls etc will be charged and billed upon checkout.

No charge will be made by the Convention Secretariat unless accommodation is cancelled prior to arrival. Cancellation charges will be charged as per the Cancellation Policy.

Accommodation Charges

Accommodation can be transferred to another person. Alterations to your accommodation booking will not be accepted over the telephone. All amendments must be made in writing to the Convention Secretariat.

Accommodation Cancellation Policy

Accommodation cancellations are non refundable.

Online Convention registrations will be required to accept the full Terms and Conditions and therefore should be completed by the attendee.

Refund Policy

Refunds will be made in line with the Convention Terms and Conditions. No refunds will be made for non-attendance at the Convention.

Force Majeure

In the event of circumstances beyond the control of the organizers, which affect the availability at the Convention of any vessel, exhibitor, speaker, entertainer or sponsor, no refund will be possible.

Delivery Policy

Registrations will not be considered to be confirmed unless payment is received in full.

Credit / Debit Card Payments

Please note payments by credit card will appear on your credit card statement as UKCC 2010.

Event Organisers:
Association of Cruise Experts
41-42 Eastcastle Street
London W1W 8DU

www.cruiseexperts.org